Sales

4 Components of the customer experience you should know

Many businesses talk about the customer being at the centre of their thinking and behaviours and yet in answer to the simple question; is there a specific leader responsible for customer experience in your business, the response is often a resounding ‘NO’. Words and actions are often misaligned.

How to grow your business: 4 Questions you should ask

Without customers, businesses don’t exist. FACT. The challenge is that most business owners, leaders and entrepreneurs over-engineer their business growth model, making it more complex than it needs to be.

Are you missing out on customer referrals?

What percentage of your business comes through customer referrals today? What could it be in the future with an increased focus in this area?

Pti Worldwide’s 2018 Highlights

Here are some of the stand out moments for us over the past year.  We look forward to continuing to build on these throughout 2019.

Built to Grow Audiobook now available

Built to Grow shortlisted for CMI Management Book of the Year Award

Sign-up

* Required field

 

YES, please sign me up to receive value adding email marketing communications focused on growing businesses and unlocking people potential which includes; highlights from your weekly blog, invites to webinars and events, offers and free resources

You may withdraw this consent at any time by emailing us or updating your preferences.We will process your data in accordance with our Privacy Policy