Sales

4 Components of the customer experience you should know

Many businesses talk about the customer being at the centre of their thinking and behaviours and yet in answer to the simple question; is there a specific leader responsible for customer experience in your business, the response is often a resounding ‘NO’. Words and actions are often misaligned.

How to grow your business: 4 Questions you should ask

Without customers, businesses don’t exist. FACT. The challenge is that most business owners, leaders and entrepreneurs over-engineer their business growth model, making it more complex than it needs to be.

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