Prior to joining Pti in August 2015, Chris served as Managing Director of Metro Bank, which opened its doors to the public in 2010 and is already recognised as the top challenger to its highly established, powerhouse competitors.
Chris is not just a theorist, but a skilled and experienced practitioner. He is a leading authority on Sales Management, Customer Experience, Employee Engagement & Satisfaction; particularly within organisations where change is a feature. His strengths include building high performing teams, enhancing productivity through employee engagement and situational leadership.
Chris is also in demand as an Executive Coach and Mentor for Business Leaders throughout the UK. He is a renowned keynote speaker on topics, which include, Customer Experience, Leadership, Teamwork, Change Management and Performance Management.