Case Study:



DHL Supply Chain required a market leading and innovative leadership intervention for their largest leadership population – the First Level Managers.

With over 5,000 First Level Managers in the UK alone, the focus was to equip these Managers with the leadership and management skills to lead their teams in a fast-paced and dynamic business – where speed and accuracy are paramount!

Project overview

First Choice Leader (FCL) was born – a CILT accredited Leadership development programme consisting of ‘The Inspirational Leader’ programme modules, and delivered through a blended learning solution including:


Based on pre-work, trainer quality, content and venue, the average delegate feedback rating from the 2012 programme was an excellent 5.2 out of 6 (87%).

“Every Leader should take this course to improve our business.” 

Programme Delegate


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